Texai Design Principles
Willow Garage holds a number of fundamental principles for the use of Texai.
Reciprocity of Vision (if I see you, you must see me)
Since the Texai is designed to be a remote presence system (RPS), we built the Texai to only support video transport when the pilot is available to the participant. If the pilot does not appear, the Texai automatically disconnects. Communication is two-way, not one-way as in most surveillance systems. Rich communication is only effective in a two-way, real-time audio/video experience.
Ensuring Private Communication (no onboard recording of audio/video)
If two people are in the same room, they both have reasonable expectations of having a private conversation with no recording devices - unless implicitly asked. Willow Garage believes that a Texai should preserve this implicit contract. We do not support audio or video recording between the pilot and participants.
Transparency of Technology (the pilot is the focus)
While many solutions discuss the impressive features of their systems, Willow Garage focuses on enhancing the pilot's presence. The Texai assists the pilot in being present in the remote conversation while reducing the Texai's technology footprint. Willow Garage believes that technology assists in communication and must fade away into the background - leaving the pilot to be present in the conversation.
Respect the Social Norms (the Texai is the pilot in the remote location)
While Texai and other RPS players look somewhat technical, Willow Garage recommends maintaining the same social norms an individual has in person when the are in Texai form. Just as no one wishes to be jostled about by some external party, pushing a Texai when a pilot is present represents a similar disrespect. We recommend asking and respecting a Texai personal space as you would any other individual.